Belife Care

Refund and Returns Policy

HomeRefund and Returns Policy

At Belife, we take pride in offering luxurious and high-quality car perfumes. If you are not satisfied with your purchase, please review our refund and return guidelines below.

1. Returns Eligibility

We accept returns under these conditions:

Product Condition
  • Item must be unused, unopened, and in original packaging.
  • Return request must be made within 7 days of receiving the order.
Items Not Eligible
  • Opened or used products
  • Products with broken seals
  • Discounted, clearance, or promotional items
  • Gift cards and personalized sets

2. Refunds Process

Inspection & Approval

Once your returned item is received and inspected, we will notify you of approval or rejection.

Refund Timeline
  • Approved refunds will be issued to the original payment method.
  • Processing may take 5–7 business days, depending on your bank.
  • Shipping charges are non-refundable.

3. Exchanges

Defective or Wrong Product

We offer free exchanges if:

  • The item arrives damaged
  • The product is defective
  • You received the incorrect item

You must contact us within 48 hours with clear photos of the issue.

4. Return Shipping

Customer Responsibility

Return shipping fees are the responsibility of the customer unless the product was incorrect or damaged upon arrival.

Recommended Method

We strongly recommend using a trackable shipping service for returning items.

5. Order Cancellation

Cancellation Window

Orders can be cancelled within 2 hours of purchase, provided the product has not shipped.

6. Contact Information

For any refund or return request, please contact our customer care team: